Students are not permitted to change their names on the document after passing the Final Exam to ensure our certificate's integrity. However, we will be happy to replace a certificate for you.
Submit a request to the Support Team
To ensure the integrity of our certificate, students are not permitted to change their own name on the document after passing the final exam. However, we will be happy to change it for you. Please contact firstname.lastname@example.org and we will change it for you. Processing your request usually takes 2 to 3 business days to complete (Mon-Fri). Please specify the following:
- The email address used to purchase the product.
- The name on the current certificate; and
- The name that you want to appear on the new certificate.
Good News: You Can Submit Your Application Even if the Name is Wrong!
The Project Management Institute (PMI)® does not require you to attach the certificate to your exam application. You are only asked to provide information about how, where, and when you have received the training, but you do not have to include a copy of the actual certificate.
Therefore, you can submit your application even if the name on the certificate is not correct. PMI will only require you to send them a copy in the event that your application is selected for audit. And by the time that happens, our support team should already have assisted you to download a certificate with the correct name.