Your queries and concerns are important to us. Our Support Helpdesk Team operates from Monday to Friday and will normally take them 24 hours to respond and address your concerns. On certain days of the year, the team operates on a more staggered schedule as these are holidays in the country where they are based. Below lists the days that the Support Helpdesk will not be fully operational. Please expect a considerable delay in responding to your queries and concerns. Thank you for your patience and understanding.

List of Days (in 2023) where the Support Helpdesk is not fully operational: