If your credit card was declined when trying to make a purchase from us, this means that your card company or your bank declined it. Most likely, this was because the automated systems of your card company or bank incorrectly identified your purchase as 'fraudulent' and, therefore, declined it.

Unfortunately, there is nothing that we can do about this from our end.

To resolve this issue, please call the credit card company and ask why your purchase was declined. In most cases, they will then work with you to pre-approve the transaction so you can try again and complete the purchase successfully.

Just so you know, if you were using a corporate credit card (for example, from your employer), then a representative from your organization needs to call the credit card company and ask for the transaction to be approved.

Other Payment Option

You can try another payment method. For example, you can use your credit/debit card to pay via PayPal. Here's how:

How can I Pay for My PM PrepCast Store Order?