Knowledge base
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Tutorials
- Navigation Part 1: Login and finding your way around
- Navigation Part 2: How do I use The PM PrepCast™?
- Navigation Part 3: Using The PM Exam Simulator (for PMP, PMI-ACP and CAPM)
- Getting started with The PM Exam Simulator (for PMP, PMI-ACP and CAPM)
- How to Manually Update Your LMS Learning Path Progress
Technical Basics
PM Podcast
FAQ
- Where do I Begin? Get Quick Start Instructions Here
- When is PMHelpdesk Support Available?
- How to Purchase One of Our Products as a Gift
- Do you have an affiliate program?
- What are the steps to renew my Project Management Professional (PMP)® Certification?
- What is the difference between the PMP® & the CAPM® Exam?
Exam Simulators
FAQ - Simulators
- Top 5 Questions Regarding The Exam Simulators
- PM Exam Simulator™ Extensions: A Simple Guide
- Top Questions About The PM Exam Simulator™ in Spanish
- Can I try The PM Exam Simulator™ for free?
- How does The PM Exam Simulator™ for PMP® Exam work?
- Can I get The PM Exam Simulator™ subscription for fewer than 90 days?
Technical Help - Simulators
- How to Get Started with The PM Exam Simulator?
- How to Get Started using The FREE PM Exam Simulator™?
- How do I Activate my PM Exam Simulator™ Subscription?
- How do I Start an Exam?
- How do I Start a Timed or Learning Quiz?
- How do I Reopen an Examination Report?
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PMP
PrepCast for PMP
- How will I receive my 35 Contact Hours certificate for watching The PM PrepCast™?
- How to Claim 35 Contact Hours in your PMP Application
- How long do I have access to The PM PrepCast™ videos?
- Can I try The PM PrepCast™ for free?
- Do I need a high-speed connection to download The PM PrepCast™ lessons?
- How do I change my name on The PM PrepCast™ Final Exam certificate?
Simulator for PMP
Formulas
CAPM
PMI-ACP
PrepCast for PMI-ACP
- Can I try The Agile PrepCast™ for free?
- How can I get the 21 Contact Hours/ 40.5 PDU Hours certificate for watching The Agile PrepCast™?
- When and how will I receive The Agile PrepCast™ Bonus Items?
- What is included in The Agile PrepCast™?
- How do I change my name on The Agile PrepCast™ Final Exam certificate?
- Do I need a high-speed internet connection to download The Agile PrepCast™ lesson videos?
Simulator for PMI-ACP
Recertification and PDUs
Claim Your PDUs
PrepCast for PDUs
PDU Podcast
- How do I claim/report PDUs from The PDU Podcast™ with PMI®?
- How do I listen to The PDU Podcast™?
- Can I try The PDU Podcast™ for free?
- Why do I get an error on expired date when claiming for PDUs on the CCRS?
- What category are the PDUs that I earn from The PDU Podcast™?
- Where do I find the "confirmation code" for a particular PDU Podcast™ webinar?
The PDU Podcast Power Skills Package
My Account
Shopping Cart: Get Started
- How do I Log In to the PM PrepCast Store?
- What if I Forget My Password for My PM Prepcast Store Account?
- How Do I Ensure that my PM PrepCast Store Password is Secure?
- How do I Register for a PM PrepCast Store Account?
- What Should I Do If I have not Received an Email after Registering up for a PM PrepCast Store Account?
- I have a PM PrepCast Website Account, Do I Need to Register for a PM PrepCast Store Account?
Shopping Cart: Help
- How can I Pay for My PM PrepCast Store Order?
- How Do I Apply a Discount Coupon When Making a Purchase in the PM PrepCast Store?
- How do I get an Invoice/Bill/Receipt for my PM PrepCast Store Order?
- How Do I Use the PM PrepCast Store Wish List?
- How do I view Downloadable Products in the PM PrepCast Store?
- Do you Store Credit Card Information on the PM PrepCast Store?
Payment
- How Do I Apply a Discount Coupon When Making a Purchase?
- Is A Guide to the Project Management Body of Knowledge (PMBOK® Guide) included in my Purchase?
- My credit card was declined. How can I pay for The Agile PrepCast™?
- My credit card was declined. How can I pay for The PM PrepCast™?
- Can a friend buy The PM PrepCast™ for me?
- Can I pay using TWO credit cards?