Answers to frequently asked questions.

• Where do I Begin? Get Quick Start Instructions Here
• How to Get Started: Logging In and Finding Your Way Around
• How To Get Started: Using The PM PrepCast™
• When is PMHelpdesk Support Available?
• How to Purchase One of Our Products as a Gift
• What are the steps to renew my Project Management Professional (PMP)® Certification?
• What is the difference between the PMP® & the CAPM® Exam?
• Where can I find out more about the Project Management Professional (PMP)® Exam Certification?
• What types and format of questions should I expect on the PMP® Exam?
• Where can I find out more information on the Certified Associate in Project Management (CAPM)® Certification?
• What are the steps to getting a PMP® certification?
• How do I Fill in the PMP® Application?
• Where can I get more help with PMP® Formulas and Calculations?
• What if I Failed My PMP® Exam?
• Are your PMP® Exam Prep Products Updated for the Current Exam?
• Are your PMP® Exam Prep Products Based on the PMBOK® Guide (6th or 7th Edition)?
• Are you a PMI® Registered Education Provider?
• Where can I get soft copies or PDF of PrepCast course slides, handouts, or transcripts?